Whole person care
I was trained to be a nurse at Cedarville University. They emphasized whole person care. We were consistently told that we must not reduce our…
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Dry run
Dovetail Joint A "dry run" is a woodworking term. You test the joints without glue to see how well everything will fit together. You're also…
Feed them
One of the ways to their hearts is through their stomachs. Especially if the food is delicious. Food is a massive theme in the Bible.…
Create silence
Soren Kierkegaard wrote, "If I were a physician, and if I were allowed to prescribe just one remedy for all the ills of the modern…
Create Raving Fans
Chick-fil-A seeks to create "Raving Fans"--patrons who: (1) Regularly visit Chick-fil-A; (2) Are willing to pay full price (i.e., they don't only visit when they…
Your oasis
Ein Gedi, Israel In my previous career, when I was beginning my tenure as a shift supervisor in the Truett Operating Room at Baylor University…
“My pleasure”
Chick-fil-A famously trains their employees to reply, "My pleasure" whenever you say, "Thank you." I think it's fabulous. Not only does the phrase offer a…
What will they remember?
Once I heard someone say, "They won't remember what you said--they'll remember how you made them feel." The statement is exaggerated--on purpose--to make a point.…
Flat screen, flat characters
If you want your children to be emotionally intelligent, compassionate people who can accurately anticipate, diagnose, and care for their own inner life--read to them.…
Beware that losing feeling
None of us likes to lose. Some of us really hate it. We hate it so much that we are tempted to lie or cheat,…