Have you ever noticed that people can become disproportionately happy over relatively small upgrades–especially if these upgrades appear in the most mundane places?
Really, what’s so special about a chocolate on your pillow?
Or aromatic soaps?
Or a PILOT Precise V5 instead of the expected Bic stick?
Intentionality. And Generosity.
Small, pleasant surprises that move the experience from ordinary utility to hospitality.