On jargon
"Jargon makes the patient feel stupid." This was a quote from one of our Cedarville nursing professors that actually made it onto the back of…
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Signatures
My Mom sings "You are My Sunshine" to my kids. She knows exactly what she's doing. It's a signature. She's not only creating sacred moments…
Initiative
At our house we enjoy listening to an audio dramatization of Anne of Green Gables. There are several quotable lines that have worked their way…
Grandpa’s clock
My grandfather used to work for Hamilton Clock Company. He received a wall clock for his 15 year service award. I inherited the clock--it's on…
Some reward
When I supervised surgical nursing staff, sometimes the highest performers noticed that their hard work and amazing attitudes were often rewarded with increasingly difficult assignments.…
Motivation without exasperation
Scold: verb, remonstrate with or rebuke (someone) angrily The term is associated with nagging and grumbling. It gets things done--but in a way that is similar…