Listening face
One of my best friends has intensity written all over his face. I remember the first moment I laid eyes on him. It was the…
Be specific
"Thanks very much: it is so interesting to hear exactly what people do like and don't like, which is just what grown-up readers never really…
The best feedback
As leaders it can be very difficult to get relevant feedback that helps you grow. Ideally we would all have in-house mentors that deeply valued…